Beyond the bustle of Kenya's most cosmopolitan metropolis, experience a haven of elegance and calm nestled among lush gardens at the edge of Nairobi's Central Park. Our Nairobi hotel merges business and leisure, art and gastronomy and five-star style and service.
Nairobi Serena Hotel is a celebration of sophistication and a rich fusion of design influences from Ethiopia, the Maghreb, West Africa and East Africa. The warmth of a friendly smile, a superlative eye for detail and gracious service at our Nairobi hotel envelop you from the moment you arrive. While the Nairobi skyline glitters just beyond your windows and the Central Business District is just a stroll away, you'll feel worlds removed from urban distractions in this peaceful setting.
As an affiliated member of the Leading Hotels of the World, we provide distinctive opportunities for you to find your own inspiration as you explore the city in search of new experiences. The manner in which we welcome you, exceed your every expectation during your stay and remember you upon your return is the essence of Nairobi Serena Hotel.
As a result of local government measures and guidelines put in place by services providers – including hotels and ancillaries – guests may find that some facilities or services are not available.Please visit https://static-sources.s3-eu-west-1.amazonaws.com/policy/index.html for further information
Year of most recent renovation: 2019
Total number of rooms: 199
Suites: 24
Executive rooms: 4
Superior rooms: 5
Disability-friendly rooms: 5
NO Connecting rooms
hotel
American Express
MasterCard
Visa
Maestro
Visa Electrón
EuroCard
City centre: 1,5 Km.
Bus/Train station: 1,5 Km.
Airport: 18 Km.
Golf course: 6 Km.
Entertainment Area: 1,5 Km.
NO Small pets allowed (under 5 kg)
NO Large pets allowed (over 5 kg)
NO Wheelchair-accessible
Car park
NO Garage
24-hour reception
Check-in hour: 12:00:00-00:00:00
Check-out hour: 10:00:00-11:00:00
Late Check-out (*)
NO Wired Internet
Wi-fi
Local and international calls (*)
Transfer service (*)
Secure parking
Valet parking
Room service (*)
Laundry service (*)
Medical service (*)
Babysitting service (*)
Hotel safe
Lift access
Shop
Gym
Golf desk (*)
BBQ facilities: 2
Electric kettle
Towels and bed linen
Café
Bar
Restaurant
Poolside snack bar (*)
Conference room
Meeting room
Projector (*)
Secretarial service (*)
Printer (*)
Photocopier (*)
Business centre (*)
Audio-visual equipment rental (*)
Outdoor heated pool: 1
Children’s swimming area: 1
Sauna
Steam bath
Massage
Spa treatments
Hairdressing salon
Spa centre (*)
Ecotourism Kenya
Breakfast: 06:00:00-09:00:00
Breakfast buffet: 06:00:00-09:00:00
Continental breakfast
Buffet lunch (*)
Buffet dinner (*)
À la carte dinner (*)
Set menu dinner
Breakfast and dinner (*)
Special dietary options
Gluten-free meals
Deposit on arrival
Early Check-in (*)
Early departure (*)
Identification card at arrival
Flight information required
Non-smoking establishment
Fitness
Golf (*)
Safari (*)
Other Protocol
Room size (sqm): 20
Bathroom
NO Disability-friendly bathroom
Shower
Hairdryer
Wi-fi
NO Internet access
Minibar
Individually adjustable air conditioning
Safe
NO Wheelchair-accessible
NO Extra beds on demand
NO Cot on demand