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Last modified: October 1, 2016

General Information of the Website Holder:
Karamba Group L.L.C.
Legal and Physical Address: 107045, Rozhdestvensky Bulevard 9/1, Office 511, Moscow, Russia
TIN: 9701010885.
c/a: 40702810200000010608, AO Raiffeisenbank, BIC /
SWIFT CODE : 044525700

This website, including all its web pages, belongs to Karamba Tours, through which users or its customers can access various information and services on travelling, tourist guiding and how to reserve them.

All access to this Website is subject to each and every one of the present General Terms and Conditions of Use of the Website in the published version and valid at the same time that the user accesses the Website. Therefore, it is mandatory that the user carefully read the General Conditions before using the Website, as well as the particular conditions that, if applicable, complement, modify or replace these General Conditions in relation to certain services and contents of the website, since they may have undergone modifications since the last time the user accessed it.

The user declares that he/she is over 18 years old and has the legal capacity to acquire the services offered through the Website.

Access to the website is prohibited for users residing in jurisdictions which its content is not authorized, it will be under your full responsibility.

Recruitment of services through our website

This Website is intended for the final consumer and may only be used for the purpose of collecting information to make a purchase in it, not allowing its use for other purposes without the express written consent of the owner of this Website.

It's not allowed:
1- To use the Website in contravention of current legislation, good faith, generally accepted uses.
2- To use the Website for purposes that are harmful to Karamba Tours or any third party, or that in any way may cause prejudice or prevent the normal operation of the Website.
3- To introduce in the network programs susceptible of causing damages in the computer systems of Karamba Tours, suppliers or third users of the network or of the Website.
4- To include information from the Web site in comparative price search tools.
5- To access the Website through a robot or any automatic search tool or program.
6- The accomplishment of massive searches in proportion to the purchases realized in the Web Site.
7- To make speculative, false or fraudulent applications or contracts.

Notwithstanding the foregoing, Karamba Tours holds the right to deny at any time, without prior notice and without right to compensation the access to the Website to those users who breach these General Conditions, or the individuals whom each case apply to them. If Karamba Tours has reasonable grounds to consider that an order has been made in contravention of these General Conditions, it will be authorized to cancel it and may inform the relevant authorities.

Users shall be aware that the contracting of the aforementioned services are governed by the specific or specific contractual conditions, according to the applicable legislation in each case, that are agreed by the users with the Service Provider of Karamba Tours.

In particular the following conditions will be applied in general:

1. Responsibility of Karamba Tours

Unless otherwise indicated, any offer of reservation of places in all types of transport, reservation of hotel rooms, services in tourist companies or any other product or service offered by Karamba Tours through its Website, always acts as mediator in the sale. That means, Karamba Tours only contacts the Service Provider with potential clients. Therefore, Karamba Tours is an intermediary that is limited to conclude contracts in the name and on behalf of the user on the one hand and the Service Provider or organizer on the other hand, without promising benefits and without providing them, not being bound to the result.

Because the user is contracting with the Service Provider, any claim or consultation regarding the service must be directed against the Service Provider. Notwithstanding the foregoing, Karamba Tours makes available to the user all the help to assist them in relation to any doubt or suggestion they may have.

In addition, Karamba Tours accepts all obligations or prohibitions imposed at any time by the legislation in force in relation to the exclusion or limitation of responsibility of the professional in the performance of the contract of intermediation.

In order for the user to have access to the comparison of requested services, the user expressly accepts that Karamba Tours can carry out on its behalf a simple procedure with the Service Provider in order to enable such comparison between services.

2. Browser and operating system

The information contained in the Website is offered for the convenience of the users. Karamba Tours makes every effort to avoid any error in the content that may appear on the Website. However, Karamba Tours is not responsible for the information that the user may obtain through external links that are not related to Karamba Tours.

Karamba Tours adopts adequate security measures. However, the user must be aware that the security measures of the computer systems on the Internet are not entirely reliable and that the service depends on vulnerable external and internal elements.

In addition, Karamba Tours makes reasonable efforts to keep the Website up to date and in good conditions. However, Karamba Tours is not responsible or guarantee that access to the Website is infallible or free of deficiencies. Neither can it guarantee that the content or software that the user may access through the Website is free from harmful elements, viruses, malfunctions, omissions or other elements that may cause harm to the user or modifications on the computer software or hardware of the user or its electronic documents and files.

Neither will Karamba Tours be liable for damages of any nature arising from the use of the Website, including but not limited to those caused to computer systems or those caused by an inappropriate use of the Website, interruptions or defects in telecommunications that may occur in operations of a financial or similar nature, or those caused by third parties through illegitimate interference beyond the control of Karamba Tours.

3. Data Protection

The personal data provided by users for the use of the Website are subject to the privacy policy contained in the "Data Protection" link located on the home page of the Website.

4. Intellectual property

The intellectual property rights of the Website, design, navigation structure, software, databases and various elements contained are the property of Karamba Tours, corresponding to the exclusive exercise of the exploitation rights of the same in any form.

All names and logos that make up this Website are registered trademarks. The rights of intellectual property and trademarks of third parties must be respected by anyone who accesses the Website, Karamba Tours recognizes in favor of its owners the corresponding intellectual property rights.

For the purpose of preserving the possible intellectual property rights, in the event that any user or a third party considers that there has been a violation of their legitimate rights by the introduction of a certain content on the Website, it must notify this circumstance to Karamba Tours, indicating:

• Personal data of the interested third party.
• Holder of the rights allegedly infringed.
• Indication of the contents protected by the intellectual property rights and their location on the Website.
• Enough accreditation of intellectual property rights.

5. Force majeure

Karamba Tours shall not be liable for any breach or damages caused as a result of force majeure, unforeseeable circumstances or coercion, including, but not limited to; strike, labor dispute, war (whether declared or not) or threatened or prepared for war, invasion, revolt, terrorist attack or threat, terrorist activities, riots, industrial disputes, natural disasters, adverse weather conditions, hurricane, earthquake, fire, flood, snowstorm, explosion, storm, sinking, epidemic, inability to use trains, boats, airplanes, motor transports or other means of transport, public or private, inability to use telecommunications systems, transportation, etc.

6. Links to other websites

Karamba Tours, within the Website, may make available to users connection and links to other websites managed and controlled by third parties. Karamba Tours does not sponsor or guarantee any of these third party websites, which have been included for convenience to users. Therefore, it assumes no liability, including indirect or subsidiary, for damages and losses of any kind that may arise from access, maintenance, use, quality, legality, reliability and usefulness of the contents, information, communications, opinions, manifestations, products and services existing or offered on websites not managed by Karamba Tours and that are accessible through the Website.

Users agree that Karamba Tours holds the right to unilaterally remove at any time and without prior notice the connection and links that may appear on its Website.

7. Content provided by other users in the blog of the website

Karamba Tours does not assume responsibility for the content or any type of transmissions that the users include in the Blog of the website. The responsibility of the manifestations disseminated in the Web Site is exclusive of those who make them.

Any type of transmission of data that users perform on the Website or other access controlled by Karamba Tours that infringes practices against good faith, customs, morals or public order is prohibited; Infringe the rights of property of third parties, those of threatening, defamatory, obscene, pornographic, racist, xenophobic, indecent, irreverent, illegal content; implying an apology for terrorism; That violate human rights, or the transfer of any other material that constitutes or incites conduct that may be considered a criminal offense.

It is prohibited to announce or offer for sale any type of goods or services, to carry out surveys or contests, nor to send messages requesting its chain forwarding.

Karamba Tours, as a general rule, does not review, filter, or approve the content of users. Notwithstanding the foregoing, Karamba Tours holds the right to withdraw any content provided by the user that is against the General Conditions, as well as to prevent or prohibit its access to the Website, all in its sole discretion, without prior notice and without the user being entitled to any compensation.

If any user believes, at any time, that the contents of another user do not comply with the General Conditions, you can notify Karamba Tours by email: blog@karambatours.com. Upon receipt of such notification, Karamba Tours will do its best efforts to remove from its Website contents that may violate the General Conditions.

Karamba Tours will cooperate, if required by judicial order or by the relevant authorities, in identifying the persons responsible for those contents that violate the law.

The user authorizes that the images or content provided on the Website may be used by Karamba Tours, fully or in part, free of charge. All this with the only exception and limitation of those uses or applications that could compromise the right to honor, morality and / or public order, in the terms established in the legislation valid in each country. Karamba Tours disclaims liability for any use that a third party may make of such content.

8. Partial nullity

Due to the decentralization of the legislative function and control of the legal framework that affects the activity carried out by travel agencies, it is possible that the General Conditions are subject to different jurisdictions or regulations. Therefore, in the event that any condition of the General Conditions is null or void, the validity of the same as a whole will not be affected by this circumstance.

The legally ineffective condition will be replaced by a new one, or interpreted in a legally acceptable manner, that is as close as possible to the condition that would have been formalized of having known of the ineffectiveness of the condition in question.

9. Enforceability

The fact that Karamba Tours does not require the fulfillment by the user of any condition of the General Conditions, in no way affect its right to demand its fulfillment at a later time or to the right of any other party to demand its fulfillment.

10. Law and jurisdiction

The present General Conditions are governed in each and every one of its ends by Russian law and third parties are subject to the jurisdiction of the Moscow Courts and Tribunals capital of the Russian Federation, for whatever actions and claims may derive from the present relation provided that no specific jurisdiction was established by law.

Karamba Tours may offer the opportunity for the user to access its Website in different languages. However, in case of any conflict or contradictory interpretation between the General Conditions of the different versions, the Russian language version shall prevail over the rest.

© 2015 - 2017 Karamba Group L.L.C. - All rights reserved.


Cuba closes its borders from March 24 for a month (depending on the situation it can be extended)
All reservation requests starting today and for stays until April 30 will be denied.
We apologize for the inconvenience.

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